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What you will want to do right now is to check if the issue is caused by a software glitch by doing a factory reset.

Make sure to backup your phone data before doing the reset.

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone.

We support every Android device that is available in the market today.

You can get the firmware file of your phone from the Sammobile website which is also where you can get the instructions on how to flash your phone.

Hi I have had my Samsung galaxy s6 edge plus for 2 years and had no problems but the last few weeks I’ve been having problems with the battery charge not lasting it goes from 60-70% to 1% or dead overnight and have seen it go from 30% to 15% then 5% in the space of a minute.

If the same issue persists then you should consider flashing the phone with its updated firmware file using Odin. In case the issue persists then try starting the phone in recovery mode. I have an Samsung S6 Edge and a couple of days ago it just dropped all internet service at my house.

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You can get the firmware file of your phone from the Sammobile website which is also where you can get the instructions on how to flash your phone. How do i get to a master reboot if i cant pass the error screen???? My phone was making a update and has a white light blinking then it shut down and freeze, it doesn’t turn on. I press power on and home and still don’t do nothing. It says I’m connected to my Wi Fi but that I don’t have internet .

If you own a Samsung Galaxy S6 Edge or any other Android device for that matter then feel free to contact us using this form.

We will be more than happy to assist you with any concern that you may have with your device.

I have called my internet provider and it’s not a problem with them, since other family members are not having an issue.

I have also called my Router company but again it’s not the router as family can connect without an issue.

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