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Nokia mobile hardware and software updating

Press the volume up key and the power button simultaneously for about 30 seconds or until the root menu appears.

Then choose the action you want to take from the root menu, in this case “Wipe data/factory reset”.

First ensure the issue isn't with the power source or socket you're using - you can quickly check this by plugging your phone into a different outlet, then checking if it charges.

If the socket is not the issue, try taking a closer look at the power cable or charging port on your phone, ensuring everything appears as it should.

Alternatively, you can also perform a hard reset by tapping Settings Having issues with your phone?

Our online repair service allows you to easily schedule your Nokia smartphone for repair, and provides a large number of drop-off locations for your convenience.

Microsoft makes updates available in cabinet (files) that you can download from the Microsoft Help and Support website.

An update file contains updates for one or more unified communications (UC) devices.

The phone will continue to the next update automatically.

Do not disconnect the phone from the PC until all four updates are installed.

Charging protection is enabled during low or high temperatures – this is to ensure the battery performs optimally and safely.

To continue charging at normal speeds, please move your phone to a room-temperature environment.

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